Key Performance Indicators
From Open Risk Manual
Revision as of 19:52, 16 March 2020 by Wiki admin (talk | contribs)
Definition
Key Performance Indicators. (KPIs) They are the metrics (or measures) used within corporations to measure the performance of one department or process against another one with respect to revenues, sales lead conversion, costs, customer support, and so on. Benchmark measurement based on objectives, targets and defined industry standards.
