Difference between revisions of "Key Performance Indicators"

From Open Risk Manual
 
 
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== Definition ==
 
== Definition ==
'''Key Performance Indicators'''. (KPIs) They are the metrics (or measures) used within corporations to measure the performance of one department or process against another one with respect to revenues, sales lead conversion, costs, customer support, and so on. Benchmark measurement based on objectives, targets and defined industry standards.
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'''Key Performance Indicators''' (KPIs) are metrics that indicate the performance of a policy or action, such as tracking changes in targeted outcomes. They are usually metrics (measures) used within an entity / corporation as part of its internal management.
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== Example ==
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* Measuring the performance of one department or process against another one with respect to revenues, sales lead conversion, costs, customer support, and so on.
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* The quantity of wind power generated in a country may be used as an indicator for a production tax credit for wind power.
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* Benchmark measurement based on objectives, targets and defined industry standards
  
 
[[Category:Supply Chain Finance]]
 
[[Category:Supply Chain Finance]]
 
[[Category:Business Recovery Strategy]]
 
[[Category:Business Recovery Strategy]]
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[[Category:Management]]

Latest revision as of 13:40, 27 October 2021

Definition

Key Performance Indicators (KPIs) are metrics that indicate the performance of a policy or action, such as tracking changes in targeted outcomes. They are usually metrics (measures) used within an entity / corporation as part of its internal management.

Example

  • Measuring the performance of one department or process against another one with respect to revenues, sales lead conversion, costs, customer support, and so on.
  • The quantity of wind power generated in a country may be used as an indicator for a production tax credit for wind power.
  • Benchmark measurement based on objectives, targets and defined industry standards