Difference between revisions of "ISCO Occupation Group 1330.5 Ict Operations Manager"
From Open Risk Manual
Wiki admin (talk | contribs) (Created page with "== Definition == '''Ict Operations Manager''': ICT operations managers coordinate ICT services and infrastructure ensuring that the organisation has the required infrastructur...") |
Wiki admin (talk | contribs) |
||
| Line 1: | Line 1: | ||
== Definition == | == Definition == | ||
| − | ''' | + | '''ICT Operations Manager''': ICT operations managers coordinate ICT services and infrastructure ensuring that the organisation has the required infrastructural resources. They also plan and monitor stages of either a business process or a computer process, negotiate contracts and take mitigation action in case of non-fulfilment of agreements. They oversee the day-to-day tasks involving infrastructure components, ICT systems and software. |
== Essential Skills == | == Essential Skills == | ||
* Perform Project Management | * Perform Project Management | ||
| − | * Use | + | * Use ICT Ticketing System |
* Manage Staff | * Manage Staff | ||
* Track Key Performance Indicators | * Track Key Performance Indicators | ||
| Line 13: | Line 13: | ||
* Manage Budgets | * Manage Budgets | ||
* Design Process | * Design Process | ||
| − | * Attend To | + | * Attend To ICT Systems Quality |
* Train Employees | * Train Employees | ||
* Use Different Communication Channels | * Use Different Communication Channels | ||
| − | * Manage Changes In | + | * Manage Changes In ICT System |
| − | * Develop | + | * Develop ICT Workflow |
* Maintain Relationship With Suppliers | * Maintain Relationship With Suppliers | ||
* Oversee Quality Control | * Oversee Quality Control | ||
| Line 34: | Line 34: | ||
* Implement Ict Risk Management | * Implement Ict Risk Management | ||
* Comply With Legal Regulations | * Comply With Legal Regulations | ||
| − | * | + | * ICT Process Quality Models |
* Engineering Processes | * Engineering Processes | ||
* Provide Cost Benefit Analysis Reports | * Provide Cost Benefit Analysis Reports | ||
| Line 42: | Line 42: | ||
* Crowdsourcing Strategy | * Crowdsourcing Strategy | ||
* Outsourcing Strategy | * Outsourcing Strategy | ||
| − | * Apply Procurement | + | * Apply [[Procurement]] |
* Systems Development Life-Cycle | * Systems Development Life-Cycle | ||
| Line 48: | Line 48: | ||
== Alternative Names == | == Alternative Names == | ||
| − | * | + | * ICT Data Processing Manager |
* Data Processing Manager | * Data Processing Manager | ||
| − | * | + | * ICT Operations Managers |
| − | * | + | * IT Data Processing Manager |
| − | * | + | * IT Process Manager |
| − | * | + | * IT Operations Manager |
* Systems And Networks Manager | * Systems And Networks Manager | ||
| − | * | + | * ICT Acquisitions Manager |
Latest revision as of 19:29, 3 May 2022
Contents
Definition
ICT Operations Manager: ICT operations managers coordinate ICT services and infrastructure ensuring that the organisation has the required infrastructural resources. They also plan and monitor stages of either a business process or a computer process, negotiate contracts and take mitigation action in case of non-fulfilment of agreements. They oversee the day-to-day tasks involving infrastructure components, ICT systems and software.
Essential Skills
- Perform Project Management
- Use ICT Ticketing System
- Manage Staff
- Track Key Performance Indicators
- Improve Business Processes
- Define Technology Strategy
- Innovation Processes
- Manage Budgets
- Design Process
- Attend To ICT Systems Quality
- Train Employees
- Use Different Communication Channels
- Manage Changes In ICT System
- Develop ICT Workflow
- Maintain Relationship With Suppliers
- Oversee Quality Control
Optional Skills
- Coordinate Technological Activities
- Recruit Employees
- Develop Information Standards
- Hardware Components
- Manage Contracts
- Hardware Components Suppliers
- Software Components Suppliers
- Software Components Libraries
- Implement Ict Risk Management
- Comply With Legal Regulations
- ICT Process Quality Models
- Engineering Processes
- Provide Cost Benefit Analysis Reports
- Contract Law
- Insourcing Strategy
- Apply Organisational Techniques
- Crowdsourcing Strategy
- Outsourcing Strategy
- Apply Procurement
- Systems Development Life-Cycle
Alternative Names
- ICT Data Processing Manager
- Data Processing Manager
- ICT Operations Managers
- IT Data Processing Manager
- IT Process Manager
- IT Operations Manager
- Systems And Networks Manager
- ICT Acquisitions Manager
Specializations
| Specialization | Title |
|---|---|
| C1330.5.1 | ISCO Specialization 1330.5.1 Software Manager |
