Difference between revisions of "Customer Segment"

From Open Risk Manual
 
 
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* A key aspect of each Customer Segment is it size (number of clients).  
 
* A key aspect of each Customer Segment is it size (number of clients).  
 
* Another key aspect is the purchasing power (sometimes called wallet size) or related indicator of economic status of the Customer.
 
* Another key aspect is the purchasing power (sometimes called wallet size) or related indicator of economic status of the Customer.
* Another attribute with possible relationship risk implications is the sophistication of customers (financial literacy, general knowledge of the products / services they purchase).  
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* Another attribute with possible relationship risk implications is the sophistication of customers ([[Financial Literacy]], general knowledge of the products / services they purchase).  
  
 
[[Category:Business Models]]
 
[[Category:Business Models]]

Latest revision as of 16:28, 31 March 2022

Definition

A Customer Segment is any of the different groups of people or organizations that an enterprise aims to reach and serve

The customer segmentation is an internal attribute of a particular business model (Competitors may be segmenting the market differently).

  • A key aspect of each Customer Segment is it size (number of clients).
  • Another key aspect is the purchasing power (sometimes called wallet size) or related indicator of economic status of the Customer.
  • Another attribute with possible relationship risk implications is the sophistication of customers (Financial Literacy, general knowledge of the products / services they purchase).