Difference between revisions of "Credit Servicing"

From Open Risk Manual
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'''Credit Servicing''' is the management or administration of existing credit agreements such as mortgages or other loans.  It means one or more of the following activities:
 
'''Credit Servicing''' is the management or administration of existing credit agreements such as mortgages or other loans.  It means one or more of the following activities:
  
* collecting or recovering from the borrower, in accordance with national law, any payments due related to a  creditor’s rights under a credit agreement or to the credit agreement itself;
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* collecting or recovering from the borrower, in accordance with national law, any payments due related to a  creditor’s rights under a credit agreement or to the credit agreement itself
* renegotiating with the borrower, in accordance with national law, any terms and conditions related to a creditor’s rights under a credit agreement, or of the credit agreement itself, in line with the instructions given by the credit purchaser, where the credit servicer is not a credit intermediary as defined in Article 3, point (f), of Directive
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* renegotiating with the borrower, in accordance with national law, any terms and conditions related to a creditor’s rights under a credit agreement, or of the credit agreement itself, in line with the instructions given by the credit purchaser, where the credit servicer is not a credit intermediary as defined in Article 3, point (f), of Directive 2008/48/EC or in Article 4, point (5), of Directive 2014/17/EU  
  2008/48/EC or in Article 4, point (5), of Directive 2014/17/EU;
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* administering any complaints relating to a creditor’s rights under a credit agreement or to the credit agreement itself
* administering any complaints relating to a creditor’s rights under a credit agreement or to the credit agreement itself;
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* informing the borrower of any changes in interest rates or charges or of any payments due related to a creditor’s rights under a credit agreement or to the credit agreement itself
* informing the borrower of any changes in interest rates or charges or of any payments due related to a creditor’s rights under a credit agreement or to the credit agreement itself;
 
  
 
== Issues and Challenges ==
 
== Issues and Challenges ==

Revision as of 20:22, 7 February 2022

Definition

Credit Servicing is the management or administration of existing credit agreements such as mortgages or other loans. It means one or more of the following activities:

  • collecting or recovering from the borrower, in accordance with national law, any payments due related to a creditor’s rights under a credit agreement or to the credit agreement itself
  • renegotiating with the borrower, in accordance with national law, any terms and conditions related to a creditor’s rights under a credit agreement, or of the credit agreement itself, in line with the instructions given by the credit purchaser, where the credit servicer is not a credit intermediary as defined in Article 3, point (f), of Directive 2008/48/EC or in Article 4, point (5), of Directive 2014/17/EU
  • administering any complaints relating to a creditor’s rights under a credit agreement or to the credit agreement itself
  • informing the borrower of any changes in interest rates or charges or of any payments due related to a creditor’s rights under a credit agreement or to the credit agreement itself

Issues and Challenges

In the context of securitisation one of the requirements for high quality transactions is that the underlying exposures in the pool need to be serviced according to similar servicing procedures