ISCO Occupation Group 5131.1 Restaurant Host Or Restaurant Hostess
From Open Risk Manual
Definition
Restaurant Host/Restaurant Hostess: Restaurant hosts/hostesses welcome customers to a hospitality service unit and provide initial services.
Essential Skills
- Maintain Customer Service
- Accommodate Special Seating
- Comply With Food Safety And Hygiene
- Assist Guest Departure
- Present Menus
- Assist Customers
- Arrange Tables
- Assist Vip Guests
- Seat Customers According To The Waiting List
- Handle Customer Complaints
- Process Reservations
- Check Dining Room Cleanliness
- Welcome Restaurant Guests
Optional Skills
- Devise Special Promotions
- Take Food And Beverage Orders From Customers
- Advise Guests On Menus For Special Events
- Work In A Hospitality Team
- Maintain Relationship With Customers
- Assist Clients With Special Needs
- Clean Surfaces
Alternative Names
- Front Of House Hostess
- Restaurant Host
- Maître D'Hôtel
- Meeter And Greeter
- Restaurant Hostess
- Front Of House Host
- Restaurant Host/Restaurant Hostess
