Difference between revisions of "ISCO Occupation Group 4323.17 Taxi Controller"
From Open Risk Manual
Wiki admin (talk | contribs) (Created page with "== Definition == '''Taxi Controller''': Taxi controllers take bookings, dispatch vehicles, and are responsible for coordinating drivers while maintaining customer liaison. ==...") |
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* Assign Taxi Fares | * Assign Taxi Fares | ||
| − | * Follow Up Complaint Reports | + | * Follow Up [[Complaint]] Reports |
* Log Times Of Taxis | * Log Times Of Taxis | ||
* Relay Messages Through Radio And Telephone Systems | * Relay Messages Through Radio And Telephone Systems | ||
Latest revision as of 22:22, 27 September 2021
Definition
Taxi Controller: Taxi controllers take bookings, dispatch vehicles, and are responsible for coordinating drivers while maintaining customer liaison.
Essential Skills
- Assign Taxi Fares
- Follow Up Complaint Reports
- Log Times Of Taxis
- Relay Messages Through Radio And Telephone Systems
- Control Taxi Schedules
- Operate Radio Dispatch Systems For Taxis
- Listen Actively
- Match Vehicles With Routes
- Communicate By Telephone
- Monitor Drivers
- Handle Customer Complaints
- Use Codes To Communicate With Taxi Drivers
- Consider Economic Criteria In Decision Making
- Read Maps
- Passenger Transport Regulations
- Communicate Verbal Instructions
- Use Different Communication Channels
- Road Traffic Laws
Optional Skills
- Drive In Urban Areas
- Provide High-End Driving Services
- Have Computer Literacy
- Perform Services In A Flexible Manner
Alternative Names
- Taxi Dispatcher
- Private Hire Controller
- Minicab Controller
- Minicab Dispatcher
- Private Hire Dispatcher
