Personal Data Protection

From Open Risk Manual

Definition

Personal Data Protection. In the context of the Financial Competence Framework, Personal Data Protection is a topic in the Financial Landscape subject matter domain.[1]

Competences

Mastering the role of Personal Data Protection in financial literacy context requires the following competences:

Code Competency Description Competency Type
421 Understands that consumers of financial services enjoy rights with respect to their personal data and that they have discretionary control over it Knowledge
422 Aware of the existence of national authorities in charge of data protection and of their role in a financial context Knowledge
423 Aware of the security implications on personal data of storing financial documents online Knowledge
424 Understands that financial service providers and companies may store personal information:

- To personalize offers based on the customer's stored profile, which is used to infer the customer's price sensitivity, product preferences and relevant behavior (e.g. in the context of telematics insurance) ;

- To track certain relevant actions and behaviour of customers during the contract period (e.g. loan repayment history, driving behaviour based on telematics in the context of car insurance)

Knowledge
425 Understands the (financial) consequences and risks of sharing or disclosing personal data (including identification numbers, account information, or other identifying information such as address, birth date or government-issued numbers) whether digitally or through other channels Knowledge
426 Able to protect personal data online Skill
427 Assesses personal data requests by financial service providers to decide whether it is relevant to provide such information Skill
428 Appropriately manage one’s own digital footprint in a financial context, to the extent possible Skill
429 Avoid engaging in risky behaviours involving one’s own personal data in a financial context Skill
430 Confident to revoke authorisations to access, use, or store personal data from financial service providers and companies when necessary Attitude

References

  1. European Union/OECD (2022), Financial competence framework for adults in the European Union