ISCO Specialization 2635.3.1 Benefits Advice Worker
From Open Risk Manual
Definition
Benefits Advice Worker: Benefits advice workers guide individuals in the social work area to help them solve specific problems in their personal life by addressing personal and relationship issues, inner conflicts, depression and addictions. They attempt to empower individuals to achieve change and improve the quality of their life. They may also support and advise clients on demanding their social security benefits.
Essential Skills
- Communicate With Social Service Users
- Demonstrate Leadership In Social Service Cases
- Promote Social Change
- Handle Conflicts
- Apply Quality Standards In Social Services
- Protect Vulnerable Social Service Users
- Negotiate With Social Service Stakeholders
- Organise Social Work Packages
- Manage Stress In Organisation
- Consider Social Impact Of Actions On Service Users
- Involve Service Users And Carers In Care Planning
- Apply Decision Making Within Social Work
- Apply Organisational Techniques
- Delegate Activities
- Company Policies
- Make Legislation Transparent For Users Of Social Services
- Build Helping Relationship With Social Service Users
- Tolerate Stress
- Apply Case Management
- Deliver Social Services In Diverse Cultural Communities
- Contribute To Protecting Individuals From Harm
- Advise On Social Security Benefits
- Prevent Social Problems
- Support Social Service Users To Manage Their Financial Affairs
- Apply Crisis Intervention
- Review Social Service Plan
- Communicate Professionally With Colleagues In Other Fields
- Have Computer Literacy
- Social Sciences
- Promote Inclusion
- Cooperate At Inter-Professional Level
- Social Security Law
- Maintain Records Of Work With Service Users
- Promote Service Users' Rights
- Assess Social Service Users' Situation
- Legal Requirements In The Social Sector
- Apply Problem Solving In Social Service
- Advocate For Social Service Users
- Manage Social Crisis
- Work In A Multicultural Environment In Health Care
- Adhere To Organisational Guidelines
- Apply Anti-Oppressive Practices
- Apply Holistic Approach Within Social Services
- Listen Actively
- Develop Professional Identity In Social Work
- Report On Social Development
- Work Within Communities
- Empower Social Service Users
- Social Justice
- Social Work Theory
- Develop Social Security Programmes
- Promote Social Security Programmes
- Relate Empathetically
- Manage Ethical Issues Within Social Services
- Address Problems Critically
- Plan Social Service Process
- Negotiate With Social Service Users
- Follow Health And Safety Precautions In Social Care Practices
- Reflect On Practice
- Apply Socially Just Working Principles
- Refer Social Service Users
- Accept Own Accountability
- Develop Professional Network
- Work In Partnership With Social Services Users
- Meet Standards Of Practice In Social Services
- Undertake Continuous Professional Development In Social Work
- Provide Social Counselling
- Conduct Interview In Social Service
- Apply Person-Centred Care
Optional Skills
- Government Social Security Programmes
Alternative Names
- Welfare Rights Worker
- Welfare Benefits Advice Worker
- Social Benefits Social Worker
- Welfare Benefits Adviser
- Welfare Rights Officer
- Employment And Benefits Advice Worker
- Welfare Rights Adviser
- Welfare Benefits Social Worker
- Welfare Rights Counsellor
- Social Security Social Worker
- Benefit Advisor
- Advice Worker, Benefits
