ISCO Occupation Group 5246.2 Quick Service Restaurant Team Leader
From Open Risk Manual
Definition
Quick Service Restaurant Team Leader: Quick service restaurant team leaders manage operations in a quick service restaurant.
Essential Skills
- Maintain Personal Hygiene Standards
- Maintain Customer Service
- Train Employees
- Ensure Food Quality
- Plan Medium To Long Term Objectives
- Work In A Hospitality Team
- Manage Staff
- Monitor Stock Level
- Schedule Shifts
- Upsell Products
- Handle Customer Complaints
- Manage Medium Term Objectives
- Supervise Food Quality
- Supervise Crew
- Maintain A Safe, Hygienic And Secure Working Environment
- Process Customer Orders
- Comply With Food Safety And Hygiene
- Greet Guests
- Supervise The Work Of Staff On Different Shifts
- Execute Opening And Closing Procedures
Optional Skills
- Educate Customers On Tea Varieties
- Educate Customers On Coffee Varieties
- Handle Glassware
Alternative Names
- Fast Food Team Leader
- Fast Service Shift Team Leader
- Fast Food Shift Team Leader
- Fast Service Team Leader
