ISCO Occupation Group 5223.6 Shop Assistant
From Open Risk Manual
Definition
Shop Assistant: Shop assistants work in shops where they perform assistance duties. The help shopkeepers in their daily work such as ordering and refilling of goods and stock, providing general advice to customers, selling products and maintaining the shop.
Essential Skills
- Direct Customers To Merchandise
- Process Refunds
- Examine Merchandise
- Notify Customers On Special Offers
- Provide Customer Follow-Up Services
- Pack Merchandise For Gifts
- Apply Company Policies
- Operate Cash Register
- Stock Shelves
- Maintain Relationship With Suppliers
- Supervise Merchandise Displays
- Put Up Price Tags
- Maintain Relationship With Customers
- Organise Product Display
- Package Purchases In Bags
- Arrange Ordering Of Products For Customers
- Follow Given Instructions
- Maintain Store Cleanliness
- Company Policies
- Carry Out Order Intake
- Product Comprehension
- Provide Customer Guidance On Product Selection
Optional Skills
- Use Different Communication Channels
- Operate Cash Point
- Monitor Stock Level
- Process Payments
- Achieve Sales Targets
- Sales Promotion Techniques
- Teamwork Principles
- Maintain Customer Service
- Carry Out Active Selling
- Demonstrate Products' Features
- Check Deliveries On Receipt
- Process Orders From Online Shop
- Keep Records Of Merchandise Delivery
- Identify Customer'S Needs
Alternative Names
- Senior Shop Worker
- Filling Station Shop Assistant
- Trainee Shop Worker
- Filling Station Shop Worker
- Department Store Shop Worker
- Garden Centre Shop Worker
- Garden Centre Shop Assistant
- Supermarket Shop Worker
- Museum Shop Assistant
- Outlet Centre Shop Worker
- Supermarket Shop Assistant
- Hypermarket Shop Worker
- Hypermarket Shop Assistant
- Outlet Centre Shop Assistant
- Senior Shop Assistant
- Trainee Shop Assistant
- Department Store Shop Assistant
