ISCO Occupation Group 5223.4 Sales Assistant
From Open Risk Manual
Definition
Sales Assistant: Sales assistants represent the direct contact with clients. They provide general advice to customers.
Essential Skills
- Carry Out Order Intake
- Prepare Sales Checks
- Demonstrate Products' Features
- Operate Cash Point
- Ensure Compliance With Legal Requirements
- Characteristics Of Products
- Ensure Stock Storage Safety
- Company Policies
- Carry Out Active Selling
- Process Refunds
- Ensure Customer Focus
- Characteristics Of Services
- Maintain Relationship With Customers
- Identify Customer'S Needs
- Provide Customer Follow-Up Services
- Monitor Stock Level
- Prevent Shoplifting
- Product Comprehension
- Examine Merchandise
- Plan Aftersales Arrangements
- Organise Product Display
- Arrange Ordering Of Products For Customers
- Provide Customer Guidance On Product Selection
- Follow Up Orders For Customers
- Guarantee Customer Satisfaction
- Stock Shelves
- Maintain Relationship With Suppliers
Optional Skills
- Teamwork Principles
- Listen Actively
- Ensure Store Security
- Perform Multiple Tasks At The Same Time
- Supervise Merchandise Displays
- Order Products
- Issue Sales Invoices
- Order Supplies
- Carry Out Cross Merchandising
- Maintain Store Cleanliness
- Carry Out Specialised Packing For Customers
- Keep Records Of Merchandise Delivery
- Organise Storage Facilities
- Package Purchases In Bags
Alternative Names
- Seller
- Counter Assistant
- Garden Centre Sales Assistant
- Filling Station Sales Assistant
- Outlet Centre Sales Assistant
- Hypermarket Sales Assistant
- Saleswoman
- Senior Sales Assistant
- Trainee Sales Assistant
- Department Store Sales Assistant
- Supermarket Sales Assistant
