ISCO Occupation Group 3341.8 Office Manager
From Open Risk Manual
Definition
Office Manager: \
Office managers oversee the administrative work that clerical workers are commissioned to perform in various types of organisations or associations. They perform micromanagement and maintain a close view of administrative processes such as such as controlling correspondence, designing filing systems, reviewing and approving supply requisitions, assigning and monitoring clerical functions. They report to managers within the same department or to general managers in companies, depending on their size.
Essential Skills
- Office Software
- Manage Needs For Stationery Items
- Cost Management
- Analyse Staff Capacity
- Perform Clerical Duties
- Use Different Communication Channels
- Manage Administrative Systems
- Manage Staff
- Write Work-Related Reports
- Create A Work Atmosphere Of Continuous Improvement
- Manage Office Appliance Requirements
- Make Improvements To Work Activities
- Give Instructions To Staff
- Implement Corporate Governance
- Manage Office Facility Systems
- Delegate Activities
- Use Office Systems
Optional Skills
- Financial Capability
- Tax Legislation
- Labour Legislation
- Develop Classification Systems
- Train Employees
- Manage Budgets
- Assess Employees' Capability Levels
- Prepare Financial Statements
- Accounting Techniques
- Maintain Contract Administration
- Use Customer Relationship Management Software
- Recruit Employees
- Revise Drafts Made By Managers
- Communicate With Customers
- Plan Shifts Of Employees
- Contract Law
- Manage Accounts
- Project Management
- Trade Union Regulations
Alternative Names
- Office Supervisor
- Office Coordinator
- General Office Administrator
- Administrative Manager
- Administrative Services Manager
- Administrative Supervisor
