ISCO Occupation Group 3339.3 Hospitality Entertainment Manager

From Open Risk Manual

Definition

Hospitality Entertainment Manager: Hospitality entertainment managers are in charge of managing the team which creates entertainment activities for the guests of a hospitality establishment.

Essential Skills

  • Coordinate Events
  • Implement Sales Strategies
  • Train Employees
  • Evaluate Entertainment Programme
  • Manage Staff
  • Implement Marketing Strategies
  • Present Reports
  • Negotiate Price
  • Manage Health And Safety Standards
  • Provide Tourism Related Information
  • Plan Multi-Agenda Event
  • Create Solutions To Problems
  • Recreation Activities
  • Develop Entertainment Programmes
  • Plan Events
  • Handle Customer Complaints
  • Comply With Food Safety And Hygiene


Optional Skills

  • Build Business Relationships
  • Maintain Incident Reporting Records
  • Ensure Cross-Department Cooperation
  • Ensure Safety In Hospitality Establishment
  • Demonstrate Intercultural Competences In Hospitality Services
  • Supervise Entertainment Activities For Guests
  • Manage Budgets
  • Assist Clients With Special Needs
  • Recruit Employees
  • Obtain Sponsorship
  • Greet Guests
  • Think Analytically
  • Schedule Shifts
  • Maintain Customer Service
  • Manage Inspections Of Equipment
  • Create Annual Marketing Budget


Alternative Names

  • Amusement Manager
  • Entertainments Manager
  • Resort Entertainment Manager
  • Entertainment Manager
  • Holiday Camp Entertainment Manager
  • Holiday Entertainment Manager
  • Cruise Entertainment Manager


Higher Level