ISCO Occupation Group 2431.12 Membership Manager
From Open Risk Manual
Definition
Membership Manager: Membership managers oversee and coordinate the membership plan, support existing members and engage with possible new members. They analyse the market trend reports and develop marketing plans accordingly. Membership managers monitor and ensure the efficiency of processes, systems and strategies.
Essential Skills
- Customer Service
- Manage Membership
- Recruit Members
- Create Solutions To Problems
- Corporate Social Responsibility
- Product Comprehension
- Provide Information
- Manage Staff
- Supervise The Management Of An Establishment
- Plan Health And Safety Procedures
- Liaise With Managers
- Customer Relationship Management
- Identify Customer'S Needs
- Provide Membership Service
- Develop Membership Strategies
- Develop Professional Network
- Use Communication Techniques
- Follow Company Standards
- Think Analytically
- Manage Membership Database
- Coordinate Membership Work
- Supervise Work
- Communication Principles
- Analyse Membership
Optional Skills
- Write Work-Related Reports
- Write Leaflets
- Show Responsibility
- Deal With Pressure From Unexpected Circumstances
- Make Independent Operating Decisions
- Handle Complaints
- Complete Membership Administration
- Stimulate Creative Processes
- Office Software
Alternative Names
- Membership Management Officer
- Membership Director
- Membership And Subscription Manager
- Club Manager
- Subscription Manager
- Regional Membership Manager
- Membership Supervisor
- Membership Sales Manager
- Membership Account Manager
- Membership Coordinator
- Member Records Manager
