ISCO Occupation Group 1439.6 Travel Agency Manager
From Open Risk Manual
Definition
Travel Agency Manager: Travel agency managers are in charge of managing employees and activities of a travel agency. They organise, advertise and sell tourist offers and travel deals for specific regions.
Essential Skills
- Seek Innovation In Current Practices
- Oversee Travel Arrangements
- Recruit Employees
- Implement Strategic Planning
- Monitor Financial Accounts
- Use Global Distribution System
- Tourist Resources Of A Destination For Further Development
- Maximise Sales Revenues
- Geographical Areas Relevant To Tourism
- Coordinate Operational Activities
- Set Up Pricing Strategies
- Implement Sales Strategies
- Create Annual Marketing Budget
- Negotiate Supplier Arrangements
- Conduct Search Engine Optimisation
- Manage Budgets
- Measure Customer Feedback
- Comply With Food Safety And Hygiene
- Maintain Relationship With Suppliers
- Motivate Staff To Reach Sales Targets
- Supervise Crew
- Build A Network Of Contacts With Suppliers Of Tourist Services
- Apply Strategic Thinking
- Handle Customer Complaints
- Perform Market Research
- Prepare Travel Packages
- Implement Marketing Strategies
- Plan Digital Marketing
- Manage Staff
- Identify Customer'S Needs
Optional Skills
- Perform Services In A Flexible Manner
- Train Employees
- Build Business Relationships
- Participate In Tourism Events
- Develop Working Procedures
- Manage Distribution Channels
- Manage Online Content
Alternative Names
- Tourism Sales Manager
- Travel Sales Manager
- Travel Call Centre Manager
- Tourism Agency Manager
