ISCO Occupation Group 1344.1 Social Services Manager

Definition

Social Services Manager: Social services managers have the responsibility for strategic and operational leadership and management of staff teams and resources within and or across social services. They are responsible for the implementation of legislation and policies relating to, for example, decisions about vulnerable people. They promote social work and social care values and ethics, equality and diversity, and relevant codes guiding practice. They are responsible for liaising with other professionals in criminal justice, education and health. They can be responsible for contributing to local and national policy development.

Essential Skills

• Apply Decision Making Within Social Work
• Manage Staff
• Social Sciences
• Comply With Legislation In Social Services
• Review Social Service Plan
• Evaluate Social Work Program'S Impact
• Address Problems Critically
• Customer Service
• Cooperate At Inter-Professional Level
• Work Within Communities
• Prevent Social Problems
• Promote Social Change
• Communicate With Social Service Users
• Apply Change Management
• Provide Safeguarding To Individuals
• Promote Inclusion
• Implement Marketing Strategies
• Advocate For Others
• Work In A Multicultural Environment In Health Care
• Use Person-Centred Planning
• Accept Own Accountability
• Assess Social Service Users' Situation
• Business Management Principles
• Report On Social Development
• Contribute To Protecting Individuals From Harm
• Monitor Regulations In Social Services
• Demonstrate Leadership In Social Service Cases
• Adhere To Organisational Guidelines
• Undertake Continuous Professional Development In Social Work
• Show Intercultural Awareness
• Psychology
• Set Organisational Policies
• Maintain Records Of Work With Service Users
• Perform Public Relations
• Communicate Professionally With Colleagues In Other Fields
• Manage Fundraising Activities
• Deliver Social Services In Diverse Cultural Communities
• Manage Budgets For Social Services Programs
• Handle Conflicts
• Apply Socially Just Working Principles
• Evaluate Staff Performance In Social Work
• Manage Stress In Organisation
• Analyse Community Needs
• Relate Empathetically
• Influence Policy Makers On Social Service Issues
• Legal Requirements In The Social Sector
• Manage Ethical Issues Within Social Services
• Listen Actively
• Build Helping Relationship With Social Service Users
• Advocate For Social Service Users
• Apply Holistic Approach Within Social Services
• Promote Social Awareness
• Establish Daily Priorities
• Perform Risk Analysis
• Consider Economic Criteria In Decision Making
• Apply Quality Standards In Social Services
• Manage Government Funding
• Follow Health And Safety Precautions In Social Care Practices
• Carry Out Social Work Research
• Manage Social Crisis
• Social Justice
• Involve Service Users And Carers In Care Planning
• Build Business Relationships

Optional Skills

• Ensure Information Transparency
• Tend To Elderly People
• Organise Facility Activities
• Manage Health And Safety Standards
• Geriatrics
• Apply Conflict Management
• Oversee Quality Control
• Manage Administrative Systems
• Apply Person-Centred Care
• Develop A Pedagogical Concept
• Train Employees
• Public Housing Legislation
• Conduct Interview In Social Service
• Pollution Prevention
• Manage Accounts
• Strategies For Handling Cases Of Elder Abuse
• Develop Professional Network
• Apply Strategic Thinking
• Support Social Service Users In Skills Management
• Older Adults' Needs
• Maintain Relations With Local Representatives
• Manage Budgets
• Ensure Compliance With Policies
• Educate On Emergency Management
• Health Care System
• Analyse Goal Progress
• Communicate On The Youth'S Well-Being
• Perform Project Management
• Coordinate Care
• Delegate Activities
• Prepare Exercise Session
• Corporate Social Responsibility
• Plan Social Service Process
• Budgetary Principles
• Communicate With Others Who Are Significant To Service Users
• Meet Standards Of Practice In Social Services
• Pollution Legislation
• Communicate By Use Of Interpretation In Social Services
• Support Children'S Wellbeing
• Supervise Children
• Represent The Organisation
• Adolescent Psychological Development
• First Response
• Apply Organisational Techniques
• Evaluate Older Adults' Ability To Take Care Of Themselves
• Recruit Personnel
• Manage Emergency Procedures
• Maintain The Trust Of Service Users
• Present Reports
• Coordinate Rescue Missions
• Accounting Techniques
• Respond To Enquiries
• Maintain Relations With Children'S Parents
• Government Policy Implementation
• Recruit Employees
• Coordinate With Other Emergency Services
• Assist Social Service Users With Physical Disabilities
• Communication Principles
• Maintain Logbooks
• Build Community Relations
• Promote The Safeguarding Of Young People
• Manage Health And Safety
• Manage Children'S Problems
• Establish Collaborative Relations
• Liaise With Colleagues
• Law Enforcement
• Organisational Policies
• Liaise With Local Authorities
• Identify Security Threats
• Advise On Social Security Benefits
• Government Social Security Programmes
• Personnel Management
• Schedule Shifts
• Ensure Public Safety And Security
• Company Policies
• Financial Management
• Develop Social Security Programmes
• Develop Contingency Plans For Emergencies
• Social Security Law
• Test Safety Strategies
• Apply Problem Solving In Social Service
• Protect Client Interests
• Child Protection
• Advise On Safety Improvements
• Contribute To The Safeguarding Of Children
• Create Solutions To Problems
• Palliative Care
• Organise Operations Of Residential Care Services
• Investigate Social Security Applications
• Disability Care
• Ensure Law Application
• Manage Government Policy Implementation
• Flood Remediation Equipment
• Impact Of Social Contexts On Health
• Ensure Cross-Department Cooperation
• Implement Care Programmes For Children
• Assess The Development Of Youth
• Pedagogy
• Plan Allocation Of Space
• Ensure Equipment Availability
• Manage Personnel
• Apply Foreign Languages In Social Services
• Project Management
• Report Pollution Incidents
• Maintain Relationships With Government Agencies
• Provide Improvement Strategies
• Communicate With Youth

Alternative Names

• Social And Care Services Manager
• Social Care Team Manager
• Frontline Manager
• Older Adults Social Services Manager
• Social And Community Services Manager
• Adult Social Services Manager
• Social Services Co-Ordinator
• Social Services Team Manager
• Social Services Team Leader
• Social Care Manager
• Residential Home Manager
• Social Services Delivery Manager
• Health And Social Care Service Manager
• Elderly Homes Manager
• Care Service Manager
• Policy Manager
• Manager Of Social Service
• Children'S Social Services Manager

Specializations

Specialization	Title
C1344.1.1	ISCO Specialization 1344.1.1 Public Housing Manager
C1344.1.2	ISCO Specialization 1344.1.2 Youth Centre Manager
C1344.1.3	ISCO Specialization 1344.1.3 Youth Programme Director

Higher Level

• ISCO Unit Group 1344 Social Welfare Managers