User contributions for Wiki admin
From Open Risk Manual
A user with 36,354 edits. Account created on 4 September 2018.
11 June 2021
- 17:0717:07, 11 June 2021 diff hist +218 N Customer Case Management Created page with "== Definition == '''Customer Case Management'''. == Service Domain == Track case load/resolution activity,allocate resources to optimize case resolution performance. Categ..." current
- 17:0717:07, 11 June 2021 diff hist +192 N Business Unit Management Created page with "== Definition == '''Business Unit Management'''. == Service Domain == Track and report on business unit activity and financial performance. Category:BIAN Service Domain..." current
- 17:0717:07, 11 June 2021 diff hist +207 N Securities Position Keeping Created page with "== Definition == '''Securities Position Keeping'''. == Service Domain == Maintains a securities transaction log to support securities investment activity. Category:BIAN Se..." current
- 17:0717:07, 11 June 2021 diff hist +205 N Advanced Voice Services Management Created page with "== Definition == '''Advanced Voice Services Management'''. == Service Domain == Oversee the configuration and operation of the voice channel facilities. Category:BIAN Serv..." current
- 17:0717:07, 11 June 2021 diff hist +218 N EBranch Operations Created page with "== Definition == '''eBranch Operations'''. == Service Domain == This service domain operates the e-branch production systems conforming to planned service schedules. Categ..." current
- 17:0717:07, 11 June 2021 diff hist +188 N Transaction Engine Created page with "== Definition == '''Transaction Engine'''. == Service Domain == Orchestrate a schedule of payment transaction and reporting activities. Category:BIAN Service Domain Ca..." current
- 17:0717:07, 11 June 2021 diff hist +219 N Product Broker Agreement Created page with "== Definition == '''Product Broker Agreement'''. == Service Domain == Administers the contractual and financial aspects of the relationship with a 3rd party products. Cate..." current
- 17:0717:07, 11 June 2021 diff hist +209 N Interactive Help Created page with "== Definition == '''Interactive Help'''. == Service Domain == Operate the automated facility that provides interactive context sensitive servicing guidance. Category:BIAN..." current
- 17:0717:07, 11 June 2021 diff hist +201 N Consumer Advisory Services Created page with "== Definition == '''Consumer Advisory Services'''. == Service Domain == Offer financial advisory services to consumer customers, possibly for a fee. Category:BIAN Service..." current
- 17:0717:07, 11 June 2021 diff hist +209 N Branch Location Management Created page with "== Definition == '''Branch Location Management'''. == Service Domain == Manage and oversee branch activity, assign resources to optimize branch performance. Category:BIAN..." current
- 17:0717:07, 11 June 2021 diff hist +196 N Prospect Campaign Execution Created page with "== Definition == '''Prospect Campaign Execution'''. == Service Domain == Execute a prospect campaign (version) and track and respond to impact. Category:BIAN Service Domai..." current
- 17:0717:07, 11 June 2021 diff hist +224 N Card Financial Settlement Created page with "== Definition == '''Card Financial Settlement'''. == Service Domain == This orchestrates the settlement of transactions between Issuers and Acquirers through Card Networks [..." current
- 17:0717:07, 11 June 2021 diff hist +190 N Business Development Created page with "== Definition == '''Business Development'''. == Service Domain == Define, implement, track and assess the new business development plans. Category:BIAN Service Domain ..." current
- 17:0717:07, 11 June 2021 diff hist +193 N E-Branch Management Created page with "== Definition == '''E-Branch Management'''. == Service Domain == Oversee the configuration and operation of the e-branch channel facilities. Category:BIAN Service Domain..." current
- 17:0717:07, 11 June 2021 diff hist +218 N Competitor Analysis Created page with "== Definition == '''Competitor Analysis'''. == Service Domain == Solicit, consolidate & analyse competitor specific public domain data to develop competitor insight. Categ..." current
- 17:0717:07, 11 June 2021 diff hist +192 N Contact Center Management Created page with "== Definition == '''Contact Center Management'''. == Service Domain == Oversee the assignment and operation of the customer contact center. Category:BIAN Service Domain..." current
- 17:0717:07, 11 June 2021 diff hist +223 N Customer Behavior Models Created page with "== Definition == '''Customer Behavior Models'''. == Service Domain == Applies behavioral analysis to customer event history to maintain a range of customer event history. ..." current
- 17:0717:07, 11 June 2021 diff hist +234 N Advanced Voice Services Operations Created page with "== Definition == '''Advanced Voice Services Operations'''. == Service Domain == Handle the operation of the PBX/telephony infrastructure which can include embedded IVR capabi..." current
- 17:0717:07, 11 June 2021 diff hist +202 N Corporate Current Account Created page with "== Definition == '''Corporate Current Account'''. == Service Domain == This service domain orchestrates a corporate checking/demand deposit account. Category:BIAN Service..." current
- 17:0717:07, 11 June 2021 diff hist +176 N Reward Points Account Created page with "== Definition == '''Reward Points Account'''. == Service Domain == Administer the booking and remittance of rewards points. Category:BIAN Service Domain Category:Stub" current
- 17:0717:07, 11 June 2021 diff hist +195 N Transaction Authorization Created page with "== Definition == '''Transaction Authorization'''. == Service Domain == Handles risk based authorization for interactive customer transactions. Category:BIAN Service Domain..." current
- 17:0717:07, 11 June 2021 diff hist +163 N Customer Surveys Created page with "== Definition == '''Customer Surveys'''. == Service Domain == Define and execute and analyse customer surveys. Category:BIAN Service Domain Category:Stub" current
- 17:0717:07, 11 June 2021 diff hist +164 N Payment Order Created page with "== Definition == '''Payment Order'''. == Service Domain == Handles the bank-side processing of funds transfers. Category:BIAN Service Domain Category:Stub" current
- 17:0717:07, 11 June 2021 diff hist +212 N Customer Offer Created page with "== Definition == '''Customer Offer'''. == Service Domain == This service domain orchestrates the processing of a product offer for a new/established customer. Category:BI..." current
- 17:0717:07, 11 June 2021 diff hist +210 N Sales Product Agreement Created page with "== Definition == '''Sales Product Agreement'''. == Service Domain == It maintains a structured legal agreement defining the contractual terms and conditions. Category:BIAN..." current
- 17:0717:07, 11 June 2021 diff hist +206 N Card Clearing Created page with "== Definition == '''Card Clearing'''. == Service Domain == This service domain orchestrates the capture and consolidation of card financial transactions. Category:BIAN Ser..." current
- 17:0717:07, 11 June 2021 diff hist +209 N Public Reference Data Management Created page with "== Definition == '''Public Reference Data Management'''. == Service Domain == Provide structured access to standard 'global' reference data and definitions. Category:BIAN..." current
- 17:0717:07, 11 June 2021 diff hist +210 N Central Cash Handling Created page with "== Definition == '''Central Cash Handling'''. == Service Domain == Track cash inventory, project demand and allocate inventory across the branch/ATM network. Category:BIAN..." current
- 17:0717:07, 11 June 2021 diff hist +219 N Merchant Acquiring Facility Created page with "== Definition == '''Merchant Acquiring Facility'''. == Service Domain == Orchestrates the activities related to Merchant fulfillment and Merchant Account maintenance. Cate..." current
- 17:0717:07, 11 June 2021 diff hist +217 N Direct Debit Mandate Created page with "== Definition == '''Direct Debit Mandate'''. == Service Domain == This manages the customer mandates associated with direct debit processing for a corporate client. Catego..." current
- 17:0717:07, 11 June 2021 diff hist +196 N Disbursement Created page with "== Definition == '''Disbursement'''. == Service Domain == Handles the disbursement of funds to newly established loans/facilities as necessary. Category:BIAN Service Domai..." current
- 17:0717:07, 11 June 2021 diff hist +211 N Corporate Tax Advisory Created page with "== Definition == '''Corporate Tax Advisory'''. == Service Domain == A fee or commission based product providing tax specific assessments, advice and guidance. Category:BIA..." current
- 17:0717:07, 11 June 2021 diff hist +214 N Regulatory Reporting Created page with "== Definition == '''Regulatory Reporting'''. == Service Domain == This service domain administers required tasks to meet bank's regulatory reporting obligations. Category:..." current
- 17:0717:07, 11 June 2021 diff hist +175 N Currency Exchange Created page with "== Definition == '''Currency Exchange'''. == Service Domain == Service Domain supports over the counter currency exchange. Category:BIAN Service Domain Category:Stub" current
- 17:0717:07, 11 June 2021 diff hist +201 N Suitability Checking Created page with "== Definition == '''Suitability Checking'''. == Service Domain == Confirm that all involved counterparties are suitable for a proposed market trade. Category:BIAN Service..." current
- 17:0717:07, 11 June 2021 diff hist +205 N Knowledge Exchange Created page with "== Definition == '''Knowledge Exchange'''. == Service Domain == Consolidate, classify and provide structured access to consolidated market intelligence. Category:BIAN Serv..." current
- 17:0717:07, 11 June 2021 diff hist +200 N Business Architecture Created page with "== Definition == '''Business Architecture'''. == Service Domain == Define and maintain comprehensive business architectural definitions/blueprints. Category:BIAN Service D..." current
- 17:0717:07, 11 June 2021 diff hist +209 N Management Manual Created page with "== Definition == '''Management Manual'''. == Service Domain == Develop, maintain and promulgate the management manual of required procedures and guidelines. Category:BIAN..." current
- 17:0717:07, 11 June 2021 diff hist +228 N Branch Currency Distribution Created page with "== Definition == '''Branch Currency Distribution'''. == Service Domain == Schedule and coordinate the secure distribution of cash inventory across the branch and ATM networks..." current
- 17:0717:07, 11 June 2021 diff hist +200 N Customer Billing Created page with "== Definition == '''Customer Billing'''. == Service Domain == Provides a central service to compose, issue and track customer billing and invoices. Category:BIAN Service D..." current
- 17:0717:07, 11 June 2021 diff hist +208 N Fiduciary Agreement Created page with "== Definition == '''Fiduciary Agreement'''. == Service Domain == An agreement where the bank agrees to act on behalf of the customer in a financial matter. Category:BIAN S..." current
- 17:0717:07, 11 June 2021 diff hist +218 N Position Management Created page with "== Definition == '''Position Management'''. == Service Domain == This tracks the bank's consolidated financial positions for customers and complex market conditions. Categ..." current
- 17:0717:07, 11 June 2021 diff hist +223 N Customer Product and Service Eligibility Created page with "== Definition == '''Customer Product and Service Eligibility'''. == Service Domain == Maintains a profile of the products and services for which the customer is eligible. ..." current
- 17:0717:07, 11 June 2021 diff hist +191 N Commissions Created page with "== Definition == '''Commissions'''. == Service Domain == The service domain processes commissions for transactions for eligible employees. Category:BIAN Service Domain [..." current
- 17:0717:07, 11 June 2021 diff hist +176 N Current Account Created page with "== Definition == '''Current Account'''. == Service Domain == It orchestrates a consumer checking or demand deposit account. Category:BIAN Service Domain Category:Stub" current
- 17:0717:07, 11 June 2021 diff hist +197 N Customer Campaign Executions Created page with "== Definition == '''Customer Campaign Executions'''. == Service Domain == Execute a customer campaign (version) and track and respond to impact. Category:BIAN Service Doma..." current
- 17:0717:07, 11 June 2021 diff hist +196 N Customer Campaign Design Created page with "== Definition == '''Customer Campaign Design'''. == Service Domain == Design and refine customer campaign specifications based on their impact. Category:BIAN Service Domai..." current
- 17:0717:07, 11 June 2021 diff hist +211 N Payment Execution Created page with "== Definition == '''Payment Execution'''. == Service Domain == Processes the movement of funds between accounts within the bank or to/from an another account. Category:BIA..." current
- 17:0717:07, 11 June 2021 diff hist +223 N Contact Center Operation Created page with "== Definition == '''Contact Center Operation'''. == Service Domain == Administer the daily activity in the contact center, allocate positions and track staff performance. ..." current
- 17:0717:07, 11 June 2021 diff hist +192 N Fraud Models Created page with "== Definition == '''Fraud Models'''. == Service Domain == This service domain develops and maintains a portfolio of fraud detection models. Category:BIAN Service Domain..." current