User contributions for Wiki admin
From Open Risk Manual
A user with 36,354 edits. Account created on 4 September 2018.
11 June 2021
- 17:0717:07, 11 June 2021 diff hist +197 N Customer Campaign Executions Created page with "== Definition == '''Customer Campaign Executions'''. == Service Domain == Execute a customer campaign (version) and track and respond to impact. Category:BIAN Service Doma..." current
- 17:0717:07, 11 June 2021 diff hist +196 N Customer Campaign Design Created page with "== Definition == '''Customer Campaign Design'''. == Service Domain == Design and refine customer campaign specifications based on their impact. Category:BIAN Service Domai..." current
- 17:0717:07, 11 June 2021 diff hist +211 N Payment Execution Created page with "== Definition == '''Payment Execution'''. == Service Domain == Processes the movement of funds between accounts within the bank or to/from an another account. Category:BIA..." current
- 17:0717:07, 11 June 2021 diff hist +223 N Contact Center Operation Created page with "== Definition == '''Contact Center Operation'''. == Service Domain == Administer the daily activity in the contact center, allocate positions and track staff performance. ..." current
- 17:0717:07, 11 June 2021 diff hist +192 N Fraud Models Created page with "== Definition == '''Fraud Models'''. == Service Domain == This service domain develops and maintains a portfolio of fraud detection models. Category:BIAN Service Domain..." current
- 17:0717:07, 11 June 2021 diff hist +209 N Custody Administration Created page with "== Definition == '''Custody Administration'''. == Service Domain == A service to provide safe custody services for marketable securities for bank customers. Category:BIAN..." current
- 17:0717:07, 11 June 2021 diff hist +221 N Customer Access Entitlement Created page with "== Definition == '''Customer Access Entitlement'''. == Service Domain == Is used for servicing and fulfillment controls covering products and device usage entitlements. Ca..." current
- 17:0717:07, 11 June 2021 diff hist +204 N Fraud Diagnosis Created page with "== Definition == '''Fraud Diagnosis'''. == Service Domain == This handles the evaluation of detected possible fraud to support an appropriate response. Category:BIAN Servi..." current
- 17:0717:07, 11 June 2021 diff hist +184 N Market Research Created page with "== Definition == '''Market Research'''. == Service Domain == Handles the capture of market research from multiple external sources. Category:BIAN Service Domain Catego..." current
- 17:0717:07, 11 June 2021 diff hist +212 N Fraud Evaluation Created page with "== Definition == '''Fraud Evaluation'''. == Service Domain == This executes fraud behavioral pattern tests to detect possible fraudulent transactions/activity. Category:BI..." current
- 17:0717:07, 11 June 2021 diff hist +188 N Product Directory Created page with "== Definition == '''Product Directory'''. == Service Domain == Maintains a comprehensive directory of the bank's products and services. Category:BIAN Service Domain Ca..." current
- 17:0717:07, 11 June 2021 diff hist +196 N Special Pricing Conditions Created page with "== Definition == '''Special Pricing Conditions'''. == Service Domain == Maintain a pricing list or conditions (with ranges and optional terms). Category:BIAN Service Domai..." current
- 17:0717:07, 11 June 2021 diff hist +194 N Contact Dialog Created page with "== Definition == '''Contact Dialog'''. == Service Domain == Can provide highly structured orchestration to streamline a customer interaction. [[Category:BIAN Service Domain]..." current
- 17:0717:07, 11 June 2021 diff hist +210 N Customer Credit Rating Created page with "== Definition == '''Customer Credit Rating'''. == Service Domain == This service domain maintains and administers the bank's credit assessment for customers. Category:BIAN..." current
- 17:0717:07, 11 June 2021 diff hist +228 N Issued Device Administration Created page with "== Definition == '''Issued Device Administration'''. == Service Domain == Administers the inventory management and allocation or issuance for all issued devices and materials..." current
- 17:0717:07, 11 June 2021 diff hist +207 N Product Combination Created page with "== Definition == '''Product Combination'''. == Service Domain == Supports bundled products applying necessary constraints on embedded product fulfillment. Category:BIAN Se..." current
- 17:0717:07, 11 June 2021 diff hist +219 N Product Expert Sales Support Created page with "== Definition == '''Product Expert Sales Support'''. == Service Domain == Administer the availability and allocation of product specialists to support sales activity. Cate..." current
- 17:0717:07, 11 June 2021 diff hist +184 N Collateral Asset Administration Created page with "== Definition == '''Collateral Asset Administration'''. == Service Domain == Maintains the status of a customers collateral assets. Category:BIAN Service Domain Catego..." current
- 17:0717:07, 11 June 2021 diff hist +231 N Card Network Participant Facility Created page with "== Definition == '''Card Network Participant Facility'''. == Service Domain == This orchestrates activities related to inclusion of new Acquirers and Issuers in the Card Netw..." current
- 17:0717:07, 11 June 2021 diff hist +202 N Credit Management Created page with "== Definition == '''Credit Management'''. == Service Domain == This service domain provides a bank-wide oversight function to qualify credit pricing. Category:BIAN Service..." current
- 17:0717:07, 11 June 2021 diff hist +223 N ATM Network Operations Created page with "== Definition == '''ATM Network Operations'''. == Service Domain == Handling the automated operation of ATM network linked devices and tracing of physical cash movements. ..." current
- 17:0717:07, 11 June 2021 diff hist +205 N Position Keeping Created page with "== Definition == '''Position Keeping'''. == Service Domain == Maintains transaction journals for a wide range of bank product fulfillment in particular. Category:BIAN Serv..." current
- 17:0717:07, 11 June 2021 diff hist +212 N Market Analysis Created page with "== Definition == '''Market Analysis'''. == Service Domain == Analyses internal and external market information sources as necessary to develop market insights. Category:BI..." current
- 17:0717:07, 11 June 2021 diff hist +202 N Customer Profile Created page with "== Definition == '''Customer Profile'''. == Service Domain == Is used to tune the customer experience during any real-time interaction with the bank. Category:BIAN Service..." current
- 17:0717:07, 11 June 2021 diff hist +181 N Product Design Created page with "== Definition == '''Product Design'''. == Service Domain == Develop/refine product designs and supporting specification details. Category:BIAN Service Domain Category:..." current
- 17:0717:07, 11 June 2021 diff hist +206 N Commission Agreement Created page with "== Definition == '''Commission Agreement'''. == Service Domain == Maintain and administer the terms and transactions for employee and broker commissions. Category:BIAN Ser..." current
- 17:0717:07, 11 June 2021 diff hist +211 N Servicing Event History Created page with "== Definition == '''Servicing Event History'''. == Service Domain == Service domain captures the details of servicing activity to support root cause analysis. Category:BIA..." current
- 17:0717:07, 11 June 2021 diff hist +208 N Channel Activity Analysis Created page with "== Definition == '''Channel Activity Analysis'''. == Service Domain == Provides a range of analytical insights into channel use to support access controls. Category:BIAN S..." current
- 17:0717:07, 11 June 2021 diff hist +231 N Interbank Relationship Management Created page with "== Definition == '''Interbank Relationship Management'''. == Service Domain == Manage the bank's relationship with other banks, in agreements which overseeing operational iss..." current
- 17:0717:07, 11 June 2021 diff hist +213 N Product Portfolio Created page with "== Definition == '''Product Portfolio'''. == Service Domain == Maintain analytical views of the product portfolio to support profitability/performance analysis. Category:B..." current
- 17:0717:07, 11 June 2021 diff hist +206 N Correspondence Created page with "== Definition == '''Correspondence'''. == Service Domain == It orchestrates the production of pre-formatted correspondence and batches of correspondence. Category:BIAN Ser..." current
- 17:0717:07, 11 June 2021 diff hist +204 N Card Case Created page with "== Definition == '''Card Case'''. == Service Domain == This service domain handles the processing of a customer card case, typically a disputed charge. Category:BIAN Servi..." current
- 17:0717:07, 11 June 2021 diff hist +202 N Party Data Management Created page with "== Definition == '''Party Data Management'''. == Service Domain == This service domain maintains details of the legal entity structure of the party. Category:BIAN Service..." current
- 17:0717:07, 11 June 2021 diff hist +193 N Customer Agreement Created page with "== Definition == '''Customer Agreement'''. == Service Domain == This service domain maintains the master customer agreement/legal contract. Category:BIAN Service Domain..." current
- 17:0717:07, 11 June 2021 diff hist +214 N Corporate Lease Created page with "== Definition == '''Corporate Lease'''. == Service Domain == This provides corporate customers with loans to support leasing activity for property and equipment. Category:..." current
- 17:0717:07, 11 June 2021 diff hist +207 N Corporate Deposits Created page with "== Definition == '''Corporate Deposits'''. == Service Domain == This service domain handles the fulfillment of instances of the corporate deposit product. Category:BIAN Se..." current
- 17:0717:07, 11 June 2021 diff hist +212 N Sales Product Created page with "== Definition == '''Sales Product'''. == Service Domain == Representation of a product as sold to a customer covering the operational fulfillment requirements. Category:BI..." current
- 17:0717:07, 11 June 2021 diff hist +224 N Channel Activity History Created page with "== Definition == '''Channel Activity History'''. == Service Domain == Captures transaction activity across devices to provide recent activity details to influence routing. [..." current
- 17:0717:07, 11 June 2021 diff hist +215 N Segment Direction Created page with "== Definition == '''Segment Direction'''. == Service Domain == Define market segments & develop & assess performance against the segment plan's performance goals. Category..." current
- 17:0717:07, 11 June 2021 diff hist +215 N Product Matching Created page with "== Definition == '''Product Matching'''. == Service Domain == Provides an interactive match of available products to a customer based on customer characteristics. Category..." current
- 17:0717:07, 11 June 2021 diff hist +215 N Servicing Activity Analysis Created page with "== Definition == '''Servicing Activity Analysis'''. == Service Domain == This service domain analyses servicing activity to support continual service improvement. Category..." current
- 17:0717:07, 11 June 2021 diff hist +215 N Customer Reference Data Management Created page with "== Definition == '''Customer Reference Data Management'''. == Service Domain == It maintains a range customer relationship reference information covering aspects. Category..." current
- 17:0717:07, 11 June 2021 diff hist +197 N Open Item Management Created page with "== Definition == '''Open Item Management'''. == Service Domain == Provides a service for handling the resolution of open items against accounts. Category:BIAN Service Doma..." current
- 17:0717:07, 11 June 2021 diff hist +185 N Market Order Created page with "== Definition == '''Market Order'''. == Service Domain == Orchestrate the completion of market orders from the customer perspective. Category:BIAN Service Domain Categ..." current
- 17:0717:07, 11 June 2021 diff hist +213 N Contact Handler Created page with "== Definition == '''Contact Handler'''. == Service Domain == BIAN defines a customer contact as the overarching structure handling interaction from start to end Category:B..." current
- 17:0717:07, 11 June 2021 diff hist +221 N Brand Management Created page with "== Definition == '''Brand Management'''. == Service Domain == Respond to events that potentially damage the brand, provide an opportunity to strengthen brand awareness. Ca..." current
- 17:0717:07, 11 June 2021 diff hist +225 N Delinquent Account Handling Created page with "== Definition == '''Delinquent Account Handling'''. == Service Domain == This handles delinquent accounts for follow-up of payments due through periodic review and contacts..." current
- 17:0717:07, 11 June 2021 diff hist +189 N Direct Debit Created page with "== Definition == '''Direct Debit'''. == Service Domain == Fulfills a direct debit agreement. Handles the creditor side of direct debits. Category:BIAN Service Domain C..." current
- 17:0717:07, 11 June 2021 diff hist +221 N Customer Event History Created page with "== Definition == '''Customer Event History'''. == Service Domain == This service domain captures, classifies and stores relationship, servicing and product fulfillment. Ca..." current
- 17:0717:07, 11 June 2021 diff hist +189 N Production Release Created page with "== Definition == '''Production Release'''. == Service Domain == Maintain and apply production release tests for new and updated systems. Category:BIAN Service Domain C..." current