ISCO Specialization 4226.2.1 Front Line Medical Receptionist
From Open Risk Manual
Definition
Front Line Medical Receptionist: Front line medical receptionists greet clients and patients as they arrive at the medical facility and check them in, collect patient notes and make appointments work under the supervision and direction of healthcare institution manager.
Essential Skills
- Use Electronic Health Records Management System
- Health Care System
- Follow Clinical Guidelines
- Work In Multidisciplinary Health Teams
- Medical Terminology
- Customer Service
- Medical Informatics
- Ensure Proper Appointment Administration
- Adhere To Organisational Guidelines
- Health Care Legislation
- Apply Numeracy Skills
- Identify Patients' Medical Records
- Communicate By Telephone
- Collect Healthcare User'S General Data
- Health Records Management
- Contribute To Continuity Of Health Care
- Manage Healthcare Users' Data
- Comply With Legislation Related To Health Care
- Administrative Tasks In A Medical Environment
- Communicate Effectively In Healthcare
- Maintain Healthcare User Data Confidentiality
- Answer Patients' Questions
- Work In A Multicultural Environment In Health Care
- Type On Electronic Devices
Optional Skills
- Professional Documentation In Health Care
- Manage Healthcare Staff
- Medical Studies
- Comply With Quality Standards Related To Healthcare Practice
- Handle Patients With Special Needs
- Process Medical Insurance Claims
- Communicate In Foreign Languages With Health Service Providers
Alternative Names
- Receptionist In Gp Surgery
- Medical Receptionist Front Line
- Front Desk Assistant
- Medical Institution Front Line Receptionist
- Front Desk Receptionist
- Medical Receptionist
- Medical Care Front Line Receptionist
- Gp Surgery Receptionist
