ISCO Occupation Group 5152.1 Bed And Breakfast Operator
From Open Risk Manual
Definition
Bed And Breakfast Operator: Bed and breakfast operators manage the daily operations of a bed and breakfast establishment. They ensure the guests' needs are met.
Essential Skills
- Handle Financial Transactions
- Customer Service
- Forecast Occupancy Demand
- Maintain Customer Service
- Identify Customer'S Needs
- Manage Budgets
- Guarantee Customer Satisfaction
- Monitor Financial Accounts
- Handle Customer Complaints
- Measure Customer Feedback
- Manage The Customer Experience
- Greet Guests
- Maintain Customer Records
- Manage Hospitality Revenue
Optional Skills
- Maintain Linen Operation
- Deal With Arrivals In Accommodation
- Handle Guest Luggage
- Take Room Service Orders
- Clean Household Linens
- Local Area Tourism Industry
- Design Customer Experiences
- Tend To Guests With Special Needs
- Manage Staff
- Develop Strategies For Accessibility
- Service Rooms
- Handle Chemical Cleaning Agents
- Ensure Price Competitiveness
- Handle Linen In Stock
Alternative Names
- Hotelier
- B&B Owner
- Guest House Proprietor
- Bed And Breakfast Owner
- B&B Proprietor
- Guest House Operator
- B&B Operator
- Private Hotel Proprietor
- Guest House Owner
- Bed And Breakfast Manager
- Private Hotel Owner
- Bed And Breakfast Proprietor
- B&B Manager
