ISCO Occupation Group 5131.2 Waiter Or Waitress
From Open Risk Manual
Contents
Definition
Waiter/Waitress: Waiters/waitresses supply guests with food and drinks as requested. Waiters/waitresses usually work in restaurants, bars and hotels. This involves the preparation of tables, serving food or beverages and taking payments.
Essential Skills
- Supervise Food Quality
- Comply With Food Safety And Hygiene
- Dietary Regimes
- Prepare Alcoholic Beverages
- Arrange Tables
- Welcome Restaurant Guests
- Alcoholic Beverage Products
- Maintain Personal Hygiene Standards
- Maintain Customer Service
- Food And Beverages On The Menu
- Prepare Hot Drinks
- Check Dining Room Cleanliness
- Measure Customer Feedback
- Take Payments For Bills
- Serve Beverages
- Process Payments
- Assist Customers
- Work In A Hospitality Team
- Prepare The Restaurant For Service
- Assist Vip Guests
- Serve Wines
- Identify Customer'S Needs
- Take Food And Beverage Orders From Customers
- Attend To Detail Regarding Food And Beverages
- Advise Guests On Menus For Special Events
- Assist Clients With Special Needs
- Serve Food In Table Service
- Present Menus
- Maintain Relationship With Customers
- Clean Surfaces
Optional Skills
- Educate Customers On Coffee Varieties
- Prepare Service Trolleys
- Dispose Waste
- Recommend Wines
- Decant Wines
- Maintain Incident Reporting Records
- Local Area Tourism Industry
- Detect Drug Abuse
- Use Food Cutting Tools
- Prepare Flambeed Dishes
- Sparkling Wines
- Educate Customers On Tea Varieties
- Apply Foreign Languages In Hospitality
- Process Reservations
- Laws Regulating Serving Alcoholic Drinks
Alternative Names
- Wait Staff
- Chef De Rang
- Waitress
- Event Server
- Waiting Staff
- Waiter
- Table Waiter
Specializations
| Specialization | Title |
|---|---|
| C5131.2.1 | ISCO Specialization 5131.2.1 Head Waiter Or Head Waitress |
| C5131.2.2 | ISCO Specialization 5131.2.2 Sommelier |
