ISCO Occupation Group 5113.1 Guide
From Open Risk Manual
Contents
Definition
Guide:
Guides assist individuals or groups on any art facility, travel or sightseeing tours or through places of touristic interest, such as museums, monuments and public places. They help people to interpret the cultural heritage of an object, place or area and provide information and guidance.
Essential Skills
- Monitor Visitor Tours
- Escort Visitors To Places Of Interest
- Train Guides
- Handle Veterinary Emergencies
- Conduct Educational Activities
- Manage Health And Safety Standards
- Inform Visitors At Tour Sites
- Maintain Customer Service
- Ensure Health And Safety Of Visitors
- Create Solutions To Problems
- Register Visitors
- Use Different Communication Channels
- Collect Visitor Fees
- Assemble Visitor Supplies
- Provide Visitor Information
- Assist Clients With Special Needs
- Maintain Working Relationships
- Select Visitor Routes
- Speak Different Languages
- Perform Clerical Duties
Optional Skills
- Maintain Incident Reporting Records
- Transport Visitors
- Sightseeing Information
- Tourism Sector Policies
- Natural Areas Maintenance
- Read Maps
- Measure Customer Feedback
- Distribute Local Information Materials
- Geographical Areas Relevant To Tourism
- Apply Foreign Languages In Tourism
- Handle Tour Contract Details
- Local Area Tourism Industry
- Provide Tourism Related Information
- Manage Tourist Groups
- Promote Recreation Activities
- Environmental Impact Of Tourism
- Demonstrate Intercultural Competences In Hospitality Services
- Animal Species
- Local Geography
- Inspire Enthusiasm For Nature
- Monitor Nature Conservation
- Handle Customer Complaints
- Maintain Relationship With Suppliers
- Identify Plants Characteristics
- Tourism Market
- Follow Ethical Code Of Conduct In Tourism
- Welcome Tour Groups
- Maintain Relationships With Doctors
- Advise On Nature Conservation
- Handle Personal Identifiable Information
- Plant Species
Alternative Names
- Tour Guide
- Tour Leader
- Palace Guide
- Tourist Guide
- Castle Guide
- City Guide
- Museum Guide
- Tour Escort
Specializations
| Specialization | Title |
|---|---|
| C5113.1.1 | ISCO Specialization 5113.1.1 Environmental Education Officer |
| C5113.1.3 | ISCO Specialization 5113.1.3 Zoo Educator |
| C5113.1.2 | ISCO Specialization 5113.1.2 Park Guide |
