NL Zilveren Kruis 2014 Technical Error (Q16622)
From Open Risk Data
A data breach risk event
| Language | Label | Description | Also known as |
|---|---|---|---|
| English |
NL Zilveren Kruis 2014 Technical Error
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A data breach risk event
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Statements
E92936F6-A899-4CB1-8F38-0F7C623D1E62
January 2014
0 references
Tuesday 04 November 2014 Health insurance company Zilveren Kruis has apologised to policyholders after sending them a survey about their hospital treatment using the details of another patient. The mistake meant policyholders received a form containing the initials and surname, hospital department and length of treatment of someone one else. The forms did not include details of the ailment.Something went wrong when the file was being compiled and the information was wrongly linked to the address list, director of customer services Annemiek Heijer told Radio 1 news. The mistake, she said, is down to human error. In total, 2643 people were sent the forms a patient satisfaction survey using someone elses details. (English)
