Business Continuity Roles and Responsibilities
Contents
Definition
Business Continuity Roles and Responsibilities is the policy that establishes authority during events that can be classified as a Business Disruption
Motivation
Confusion can be a major obstacle to an effective response to an Major Operational Disruption. Accordingly, roles, responsibilities and authority to act, as well as succession plans, should be clearly articulated in an organisation’s Business Continuity Management policies.
During a crisis management may need to re-align priorities and resources during a disruption in order to expedite recovery and respond decisively. It is important that a locus of responsibility for managing business continuity during a disruption is established, such as a Crisis Management Team with appropriate senior management membership. In addition, senior management should be involved in communicating the organisation’s response, commensurate with the severity of the disruption.
Indicative Structures
Outline of roles, depending on the size and nature of the organization[1]
Overall Management
- Business Continuity Programme Board / Senior Management Team
- Business Continuity Management Team
- Business Continuity Coordinator
- Business Continuity Professional
- Business Unit BC Coordinator
Emergency Roles
Structures typical to help manage events classified as emergencies (local incidents involving physical threats)
- First Responder
- Emergency Control Center
- Emergency Response Team
- Emergency Coordinator
- Emergency Marshal
- Emergency Operations Center
- Emergency Action Plan Director (EAP)
- Evacuation Coordinators/Fire Wardens / Duty Officers
- External Partners (Fire, Police, Office of Emergency Mgmt.)
Incident Management Roles
Crisis Management Roles
Testing of Plans
Recovery Roles
References
- ↑ Business Continuity Planning and Crisis Management, FRBNY, 2015
