ISCO Occupation Group 1420.4 Shop Manager
From Open Risk Manual
Definition
Shop Manager: Shop managers are responsible for activities and staff in specialised shops.
Essential Skills
- Ensure Compliance With Purchasing And Contracting Regulations
- Employment Law
- Monitor Customer Service
- Ensure Customer Focus
- Order Supplies
- Apply Health And Safety Standards
- Maximise Sales Revenues
- Maintain Relationship With Suppliers
- Obtain Relevant Licenses
- Manage Theft Prevention
- Recruit Employees
- Use Different Communication Channels
- Measure Customer Feedback
- Apply Procurement
- Manage Staff
- Adhere To Organisational Guidelines
- Oversee Promotional Sales Prices
- Negotiate Buying Conditions
- Study Sales Levels Of Products
- Supervise Merchandise Displays
- Maintain Relationship With Customers
- Negotiate Sales Contracts
- Set Up Pricing Strategies
- Manage Budgets
- Ensure Correct Goods Labelling
- Sales Activities
- Set Sales Goals
Optional Skills
- Handle Financial Overviews Of The Store
- Sell Products
- Implement Sales Strategies
- Store Products
- Plan Marketing Strategy
- Operate Cash Point
- Perform Market Research
- Managing A Business With Great Care
- Manage Aftersales Processes To Comply With Business Standards
- Use Internet To Increase Sales
- Implement Marketing Strategies
- Process Orders From Online Shop
- Identify Suppliers
- Coordinate Orders From Various Suppliers
- Examine Merchandise
- Maintain Store Cleanliness
- Manage Inventory
- Ensure Store Security
- Produce Sales Reports
- Write Work-Related Reports
Alternative Names
- Boutique Manager
- Shop General Manager
- Retail Store Manager
- Retail Shop Manager
- Store Manager
- Deputy Store Manager