Difference between revisions of "Incident"
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== Definition == | == Definition == | ||
| − | '''Incident'''. An event which is not part of standard business operations which may impact or interrupt services and, in some cases, may lead to [[Disaster]]. | + | '''Incident'''. An event which is not part of standard business operations which may impact or interrupt services and, in some cases, may lead to [[Disaster]]. A situation that might be, or could lead to, a disruption, loss, emergency or crisis. |
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| + | A legal action or complaint registered with an undertaking or competent authorities through a formal process, or an instance of non-compliance identified by the undertaking through established procedures. Established procedures to identify instances of non-compliance can include management system audits, formal monitoring programs, or grievance mechanisms. | ||
| − | |||
[[Category:Business Impact Analysis]] | [[Category:Business Impact Analysis]] | ||
[[Category:Disaster Risk]] | [[Category:Disaster Risk]] | ||
| + | [[Category:ESRS Glossary]] | ||
Latest revision as of 16:03, 11 May 2023
Definition
Incident. An event which is not part of standard business operations which may impact or interrupt services and, in some cases, may lead to Disaster. A situation that might be, or could lead to, a disruption, loss, emergency or crisis.
A legal action or complaint registered with an undertaking or competent authorities through a formal process, or an instance of non-compliance identified by the undertaking through established procedures. Established procedures to identify instances of non-compliance can include management system audits, formal monitoring programs, or grievance mechanisms.
