ISCO Specialization 2320.1.8 Cabin Crew Instructor
From Open Risk Manual
Definition
Cabin Crew Instructor: Cabin crew instructors teach trainees all the matters regarding the operations in aircraft cabins. They teach, depending on the type of airplane, the operation carried out in the aircraft, the pre and post flight checks, the safety procedures, the service equipment, and client service procedures and formalities.
Essential Skills
- Satisfy Customers
- Prepare Examinations For Vocational Courses
- Apply Technical Communication Skills
- Teach Air Cabin Crew Procedures
- Assist Students In Their Learning
- Write Work-Related Reports
- Give Instructions To Staff
- Conduct Examination Processes For Apprentices
- Common Aviation Safety Regulations
- Perform Routine Flight Operations Checks
- Pre-Flight Procedures For Ifr Flights
- Teach Customer Service Techniques
- Communicate With Customers
- Analyse Work-Related Written Reports
- Evaluate Education Programmes
- Pedagogy
- Use Different Communication Channels
Optional Skills
- Train Employees
- Strive To Provide High Quality Customer Service
- Advise On Teaching Methods
- Carry Out Pre-Flight Duties
- Identify Clients' Needs
- Provide Food And Beverages
- Coach Employees
- Cooperate With Colleagues
- Monitor Customer Service
- Learn About Customer Service
- Conduct Full-Scale Emergency Plan Exercises
Alternative Names
- Inflight Service Instructor
- Flight Attendant Instructor
- Flight Attendant Trainer
- Flight Service Instructor
- Cabin Service Instructor
- Cabin Crew Trainer
- Trainer Of Cabin Crew
- Instructor Of Cabin Crew
