ISCO Specialization 1431.2.3 Gambling Manager
From Open Risk Manual
Definition
Gambling Manager: Gambling managers organise and coordinate the activities of a gambling facility. They oversee daily operations and facilitate communications between staff and customers. They manage and train staff and strive to improve the profitability of their business. They take responsibility for all gambling activities and ensure that relevant gambling rules and regulations are followed.
Essential Skills
- Liaise With Local Authorities
- Follow Company Standards
- Follow Ethical Code Of Conduct Of Gambling
- Manage Budgets
- Assist Customers
- Represent The Organisation
- Advise On Betting
- Corporate Social Responsibility
- Perform Project Management
- Manage Supplies
- Set Organisational Policies
- Follow Betting Strategies
- Recruit Employees
- Manage Operational Budgets
- Supervise Game Operations
- Supervise The Work Of Staff On Different Shifts
- Maintain Customer Service
- Establish Daily Priorities
- Prevent Money Laundering In Gambling
- Measure Customer Feedback
- Identify Indicators Of Problem Gambling
- Display Betting Information
- Supervise Daily Information Operations
- Analyse Gambling Data
- Monitor Customer Behaviour
- Train Employees
- Manage Staff
Optional Skills
- Recreation Activities
- Handle Incidents
- Organise Labour
- Develop Recreation Programmes
- Apply Gaming Psychology
- Keep Task Records
- Online Gambling
- Identify Customer'S Needs
- Schedule Recreation Facilities
- Delegate Activities
- Manage Recreational Facility
- Manage Online Gambling
- Manage Logistics
- Promote Recreation Activities
- Handle Customer Complaints
- Handle Game Complaints
- Apply Knowledge Of Human Behaviour
- Work In An Organised Manner
Alternative Names
- Gambling Facility Managing Director
- Gambling General Manager
- General Manager
- Gambling Chief Executive Officer
- Gambling Facility General Manager
- Gambling Facility Chief Executive Officer
- Gambling Facility Manager
- Gambling Managing Director
