ISCO Occupation Group 9629.7 Usher
From Open Risk Manual
Definition
Usher: Ushers assist visitors by showing their way in a big building such as a theatre, stadium or concert hall. They check visitors' tickets for authorized access, give directions to their seats and answer questions. Ushers may take on security monitoring tasks and alert security personnel when required.
Essential Skills
- Maintain Customer Service
- Check Tickets At Venue Entry
- Communicate With Customers
- Monitor Guest Access
- Explain Features In Accommodation Venue
- Greet Guests
- Provide Directions To Guests
- Distribute Programmes At The Venue
- Sell Tickets
Optional Skills
- Fire Safety Regulations
- Supervise Entertainment Activities For Guests
- Check List Of Participants
- Prepare Premises
- Manage Lost And Found Articles
- Control Crowd
- Tend To Guests With Special Needs
- Replace Defective Devices
- Disseminate Messages To People
- Process Payments
- Identify Security Threats
- Operate Fire Extinguishers
- Work In Shifts
- Practice Vigilance
- Clean Up After An Event
- Sell Snacks
- Hang Advertising Posters
- Handle Surveillance Equipment
- Liaise With Security Authorities
- Manage Emergency Evacuation Plans
- Respond To Visitor Complaints
Alternative Names
- Ticket Taker
- Court Usher
- Event Usher
- Groomsman
- Church Usher
- Usher Supervisor
