ISCO Occupation Group 7422.2 Computer Hardware Repair Technician
From Open Risk Manual
Definition
Computer Hardware Repair Technician: Computer hardware repair technicians install, examine, test and repair computer hardware and peripheral components. They test computers' functionality, identify the problems and replace damaged components and parts.
Essential Skills
- Provide Customer Follow-Up Services
- Perform Test Run
- Provide Customer Information Related To Repairs
- Install Hardware
- Maintain Records Of Maintenance Interventions
- Repair Equipment On Site
- Use Repair Manuals
- Ict Hardware Specifications
- Hardware Components Suppliers
- Apply Company Policies
- Create Solutions To Problems
- Electronics
- Replace Defect Components
- Perform Maintenance On Installed Equipment
- Maintain Customer Service
- Maintain Equipment
- Test Computer Hardware
- Demonstrate Use Of Hardware
Optional Skills
- Administer Appointments
- Issue Sales Invoices
- Maintain Professional Administration
- Make Independent Operating Decisions
- Manage Schedule Of Tasks
- Report To The Team Leader
- Observe Confidentiality
- Perform Services In A Flexible Manner
- Apply Technical Communication Skills
- Negotiate Supplier Arrangements
- Maintain Relationship With Suppliers
- Order Supplies
- Train Employees
- Manage A Small-To-Medium Business
- Communicate By Telephone
- Install Software
- Develop Professional Network
- Ensure Compliance With Warranty Contracts
- Drive Vehicles
- Work In Shifts
Alternative Names
- Computer Hardware Repairman
- Computer Expert
- Computer Service And Repair Technician
- Computer Repairman
- Computer Hardware Repairer
- Computer Repairer
- Computer Technical Support Agent
- Computer Technician
- Computer Service Agent
