ISCO Occupation Group 5249.2 Rental Service Representative
From Open Risk Manual
Contents
Definition
Rental Service Representative: Rental service representatives are in charge of renting out equipment and determining specific periods of usage. They document transactions, insurances and payments.
Essential Skills
- Company Policies
- Review Completed Contracts
- Provide Customer Follow-Up Services
- Communicate With Customers
- Process Data
- Achieve Sales Targets
- Identify Customer'S Needs
- Perform Multiple Tasks At The Same Time
- Handle Financial Transactions
- Manage Claims Process
- Financial Capability
- Provide Customers With Price Information
- Work Independently In Rental Services
- Product Comprehension
- Apply Numeracy Skills
- Assist Customers
- Process Payments
- Record Customers' Personal Data
- Guarantee Customer Satisfaction
- Handle Rental Overdues
- Maintain Inventory Of Rented Items
- Have Computer Literacy
Optional Skills
- Office Equipment
- Industrial Tools
- Speak Different Languages
- Operate Cash Point
- Manage Contracts
- Create Solutions To Problems
- Use Customer Relationship Management Software
- Credit Card Payments
- Show Diplomacy
- Mining, Construction And Civil Engineering Machinery Products
- Build Rapport With People From Different Cultural Backgrounds
- Agricultural Equipment
- Use Different Communication Channels
- Listen Actively
- Machinery Products
- Types Of Aircraft
- Facilitate Official Agreement
- Types Of Maritime Vessels
- Manage Theft Prevention
- Communicate By Telephone
- Contract Law
Alternative Names
- Rental Service Assistant
- Rental Service Desk Clerk
- Rental Sales Assistant
- Rental Service Desk Supervisor
- Rental Service Team Leader
- Rental Specialist
- Rental Sales Desk Agent
- Rental Sales Desk Supervisor
- Rental Service Worker
- Rental Advisor
- Rental Sales Manager
- Rental Sales Worker
- Rental Service Supervisor
- Rental Service Manager
- Rental Sales Team Leader
- Rental Sales Supervisor
- Rental Service Desk Agent
- Rental Sales Desk Clerk
