ISCO Occupation Group 5169.1 Club Host Or Club Hostess

From Open Risk Manual

Definition

Club Host/Club Hostess: Club host/hostess welcome customers to the club. They ensure that clients are well looked after and satisfied.

Essential Skills

  • Maintain Relationship With Customers
  • Monitor Guest Access
  • Assist Guest Departure
  • Handle Customer Complaints
  • Greet Guests
  • Maintain Customer Service
  • Enforce Regulations Of Selling Alcoholic Beverages To Minors
  • Assist Vip Guests
  • Deal With Aggressive Behaviour
  • Handle Veterinary Emergencies
  • Assist Customers


Optional Skills

  • Prepare Mixed Beverages
  • Tend To Guests With Special Needs
  • Handle Cash Flow
  • Prepare Alcoholic Beverages
  • Take Food And Beverage Orders From Customers
  • Clean Surfaces
  • Advise Guests On Menus For Special Events
  • Arrange Tables
  • Alcoholic Beverage Products
  • Serve Beverages
  • Process Reservations
  • Devise Special Promotions
  • Beverage Products
  • Control Crowd
  • Accommodate Special Seating


Alternative Names

  • Vip Host
  • Bar Worker
  • Party Host
  • Drinks Host
  • Vip Hostess
  • Drinks Hostess
  • Night Club Worker
  • Promo Worker
  • Promo Girl
  • Promo Boy
  • Party Hostess


Higher Level