ISCO Occupation Group 5169.1 Club Host Or Club Hostess
From Open Risk Manual
Definition
Club Host/Club Hostess: Club host/hostess welcome customers to the club. They ensure that clients are well looked after and satisfied.
Essential Skills
- Maintain Relationship With Customers
- Monitor Guest Access
- Assist Guest Departure
- Handle Customer Complaints
- Greet Guests
- Maintain Customer Service
- Enforce Regulations Of Selling Alcoholic Beverages To Minors
- Assist Vip Guests
- Deal With Aggressive Behaviour
- Handle Veterinary Emergencies
- Assist Customers
Optional Skills
- Prepare Mixed Beverages
- Tend To Guests With Special Needs
- Handle Cash Flow
- Prepare Alcoholic Beverages
- Take Food And Beverage Orders From Customers
- Clean Surfaces
- Advise Guests On Menus For Special Events
- Arrange Tables
- Alcoholic Beverage Products
- Serve Beverages
- Process Reservations
- Devise Special Promotions
- Beverage Products
- Control Crowd
- Accommodate Special Seating
Alternative Names
- Vip Host
- Bar Worker
- Party Host
- Drinks Host
- Vip Hostess
- Drinks Hostess
- Night Club Worker
- Promo Worker
- Promo Girl
- Promo Boy
- Party Hostess