ISCO Occupation Group 5112.1 Chief Conductor
Definition
Chief Conductor: Chief conductors are responsible for the safe performance of all operational tasks on board of passenger trains outside the drivers cab, such as supervising safe opening and closing of the train's doors. They supervise and ensure the continuous care for the safety of passengers, especially in the case of technical incidents and emergency situations. They ensure the operational communication to the driver and to traffic control staff as defined in operational regulations. In case of several staff members attending the train, they supervise the team of conductors. They also provide commercial activities such as ticket control and selling, and provide support and information to passengers, and provide gastronomic services.
Essential Skills
- Check Carriages
- Speak Different Languages
- Communicate Clearly With Passengers
- Ensure Passenger Comfort
- Help To Control Passenger Behaviour During Emergency Situations
- Sell Train Tickets
- Check Tickets Throughout Carriages
- Handle Petty Cash
- Passenger Transport Regulations
- Communicate Reports Provided By Passengers
- Monitor Train Schedules
- Operate Railway Communication Systems
- Railway Framework Legislation
- Provide Information To Passengers
- Control The Opening And Closing Of Train Doors
- Tend To Passenger Belongings
- Tramway Regulations
- Ensure Implementation Of Safe Driving Practices
- Answer Questions About The Train Transport Service
- Handle Stressful Situations
- Operate Electronic Payment Terminals
- Assist Passengers In Emergency Situations
- Assist Disabled Passengers
- Communicate With Customers
- Train Routes
Optional Skills
- Act Reliably
- Use Different Communication Channels
Alternative Names
- Train Conductors Supervisor
- Train Crew Supervisor
- Chief Guard
- Chief Train Conductor
- Conductor Crew Supervisor
- Train Chief Conductor
- Train Conductor
