ISCO Occupation Group 4214.1 Debt Collector
From Open Risk Manual
Definition
Debt Collector: Debt collectors compile debt owned to the organisation or third parties, mostly in cases when the debt is past its due date.
Essential Skills
- Assess Customers
- Debt Collection Techniques
- Maintain Client Debt Records
- Facilitate Official Agreement
- Credit Control Processes
- Create Solutions To Problems
- Use Communication Techniques
- Debt Systems
- Calculate Debt Costs
- Pose Questions Referring To Documents
- Perform Debt Investigation
- Communicate With Customers
- Enforce Customer'S Debt Repayment
- Debt Classification
- Show Diplomacy
- Secure Sensitive Customer'S Information
- Handle Conflicts
- Have Computer Literacy
- Keep Task Records
Optional Skills
- Counsel Clients
- Present Reports
- Consumer Protection
- Law Of Obligation
- Civil Process Order
- Organisational Structure
- Office Software
- Product Comprehension
- Meet Deadlines
Alternative Names
- Payment Collector
- Third-Party Collector
- Field Debt Collector
- Collections Associate
- Debt Recovery Agent
- Assistant Debt Collector
- Debt Collection Officer
- Credit Control Agent
- Debt Collection Agent
- Debt Collection Operative
- Bill And Account Collector
- Bill And Account Recovery Agent
- Collection Agent
- Bill Collector
- Senior Debt Collector
- Revenue Agent