ISCO Occupation Group 4214.1 Debt Collector

From Open Risk Manual

Definition

Debt Collector: Debt collectors compile debt owned to the organisation or third parties, mostly in cases when the debt is past its due date.



Essential Skills

  • Assess Customers
  • Debt Collection Techniques
  • Maintain Client Debt Records
  • Facilitate Official Agreement
  • Credit Control Processes
  • Create Solutions To Problems
  • Use Communication Techniques
  • Debt Systems
  • Calculate Debt Costs
  • Pose Questions Referring To Documents
  • Perform Debt Investigation
  • Communicate With Customers
  • Enforce Customer'S Debt Repayment
  • Debt Classification
  • Show Diplomacy
  • Secure Sensitive Customer'S Information
  • Handle Conflicts
  • Have Computer Literacy
  • Keep Task Records


Optional Skills

  • Counsel Clients
  • Present Reports
  • Consumer Protection
  • Law Of Obligation
  • Civil Process Order
  • Organisational Structure
  • Office Software
  • Product Comprehension
  • Meet Deadlines


Alternative Names

  • Payment Collector
  • Third-Party Collector
  • Field Debt Collector
  • Collections Associate
  • Debt Recovery Agent
  • Assistant Debt Collector
  • Debt Collection Officer
  • Credit Control Agent
  • Debt Collection Agent
  • Debt Collection Operative
  • Bill And Account Collector
  • Bill And Account Recovery Agent
  • Collection Agent
  • Bill Collector
  • Senior Debt Collector
  • Revenue Agent


Higher Level