ISCO Occupation Group 1411.1 Accommodation Manager

From Open Risk Manual

Definition

Accommodation Manager: Accommodation managers are in charge of managing the operations and overseeing the strategy for a hospitality establishment. They manage human resources, finances, marketing and operations through activities such as supervising the staff, keeping financial records and organising activities.

Essential Skills

  • Implement Marketing Strategies
  • Build Business Relationships
  • Manage Different Departments In A Hospitality Establishment
  • Handle Financial Transactions
  • Implement Sales Strategies
  • Monitor Financial Accounts
  • Manage Budgets
  • Maintain Customer Service
  • Manage Health And Safety Standards
  • Manage Hospitality Revenue
  • Ensure Price Competitiveness
  • Create Solutions To Problems
  • Develop Strategies For Accessibility
  • Monitor Company Policy
  • Create Annual Marketing Budget
  • Set Health, Hygiene, Safety And Security Standards
  • Manage Staff


Optional Skills

  • Set Up Pricing Strategies
  • Local Area Tourism Industry
  • Develop Working Procedures
  • Greet Guests
  • Recruit Employees
  • Manage Inspections Of Equipment
  • Forecast Occupancy Demand
  • Schedule Shifts
  • Think Analytically
  • Handle Customer Complaints


Alternative Names

  • Hotel General Manager
  • Restaurant Manager
  • Coffee Shop Manager
  • Hotel Manager
  • Hospitality Establishment Director
  • Youth Hostel Manager
  • Resident Manager
  • Hotel Director
  • Resort Manager


Higher Level