ISCO Occupation Group 1349.14 Front Of House Manager
From Open Risk Manual
Definition
Front Of House Manager: Front of house managers are responsible for those areas of a live event venue that are accessible to the public. They make sure interaction with the customers or visitors goes smoothly and professionally. Front of house managers are responsible for ticket sales, any refreshments, and make sure spaces accessible to the public are set out properly. They interact with the venue manager and the stage manager.
Essential Skills
- Promote Health And Safety
- Manage A Team
- Manage Staff
- Prevent Fire In A Performance Environment
- Assess Cleanliness Of Areas
- Monitor Ticketing
- React To Emergency Situations In A Live Performance Environment
- Labour Legislation
- Supervise Event Staff
- Negotiate Health And Safety Issues With Third Parties
- Ensure Health And Safety Of Visitors
- Monitor Guest Access
- Carry Out End Of Day Accounts
Optional Skills
- Handle Customer Complaints
- Provide First Aid
- Perform First Fire Intervention
Alternative Names
- Venue House Manager
- Theatrical House Manager
- Theatre Front Of House Manager
- Front Of House Supervisor
- Theater Front Of House Supervisor
- Theatre Front Of House Supervisor
- Head Of Front Of House
- Arts Venue Front Of House Manager
