ISCO Occupation Group 1346.5 Insurance Claims Manager

From Open Risk Manual

Definition

Insurance Claims Manager: Insurance claims managers lead the team of insurance claims officers to ensure they handle insurance claims properly and efficiently. They deal with more complex customer complains and assist with fraudulent cases. Insurance claims managers work with insurance brokers, agents, loss adjusters and customers.

Essential Skills

  • Handle Incoming Insurance Claims
  • Principles Of Insurance
  • Financial Management
  • Enforce Financial Policies
  • Plan Health And Safety Procedures
  • Types Of Insurance
  • Advise On Financial Matters
  • Fraud Detection
  • Manage Claims Process
  • Financial Analysis
  • Liaise With Managers
  • Conduct Financial Audits
  • Organise A Damage Assessment
  • Strive For Company Growth
  • Follow Company Standards
  • Insurance Law
  • Corporate Social Responsibility
  • Financial Statements
  • Analyse Market Financial Trends
  • Manage Claim Files
  • Prepare Financial Auditing Reports
  • Manage Staff
  • Review Insurance Process
  • Lead Claim Examiners


Optional Skills

  • Create A Financial Plan
  • Recruit Employees
  • Analyse Financial Risk
  • Analyse Financial Performance Of A Company
  • Apply Technical Communication Skills
  • Ensure Cross-Department Cooperation
  • Initiate Claim File
  • Estimate Damage
  • Manage Financial Risk
  • Handle Customer Complaints
  • Create Insurance Policies
  • Insurance Market
  • Assess Customer Credibility
  • Manage Contract Disputes
  • Analyse Insurance Risk
  • Handle Financial Disputes
  • Analyse Claim Files


Alternative Names

  • Insurance Claims Coordinator
  • Insurance Claims Service Manager
  • Claims Director
  • Insurance And Claims Manager
  • Insurance Claims Director
  • Head Of Insurance Claims Office
  • Insurance Claims Administrator
  • Claims Manager
  • Insurance Claim Supervisor


Higher Level