ISCO Occupation Group 1330.4 Ict Documentation Manager

From Open Risk Manual

Definition

Ict Documentation Manager: ICT documentation managers are in charge of managing the documentation development process in accordance with legal requirements, standards, organisational policies and goals. They schedule, control and direct the resources, people, funding and facilities of the documentation department (including establishing budgets and timelines, risk analysis and quality management). They also develop documentation standards, structuring methods and media concepts to effectively communicate product concepts and usage.

Essential Skills

  • Industrial Software
  • Develop Information Standards
  • Manage Content Development Projects
  • Develop Technological Improvement Strategies
  • Provide Guidelines For Content Development
  • Apply Organisational Techniques
  • Legal Requirements Of Ict Products
  • Identify Legal Requirements
  • Manage Budgets
  • Disseminate Internal Communications
  • Manage Information Sources
  • Perform Resource Planning
  • Business Processes
  • Manage Content Metadata
  • Ensure Compliance With Legal Requirements
  • Manage Human Resources
  • Ict Project Management
  • Content Development Processes


Optional Skills

  • Develop Media Strategy
  • Usability Engineering
  • Outsourcing Strategy
  • Identify Market Requirements For Documentation
  • Crowdsourcing Strategy
  • Maintain Relationship With Suppliers
  • Supplier Management
  • Document Management
  • Set Quality Assurance Objectives
  • Identify Ict User Needs
  • Insourcing Strategy
  • Monitor Technology Trends
  • Apply Change Management
  • Plan Digital Marketing
  • Quality Assurance Methodologies
  • Manage Localisation
  • Track Key Performance Indicators
  • Ict Help Platforms
  • Systems Development Life-Cycle


Alternative Names

  • It Documentation Manager
  • Ict Documentation Managers
  • Documentation Manager
  • Technical Communication Manager


Higher Level